Future of Digital Onboarding and Customer Experience Summit for FI 2nd Edition
When: Dec. 1, 2021, 9 a.m.
Where: Hilton London Canary Wharf
Future of Digital Onboarding and Customer Experience is a 2-day networking event with revolutionary Keynotes, Case Studies, & Panel Discussions. This unique industry forum, comprising of high profile delegates who are the key decision makers from the biggest Organizations, Innovative Startups, Governments and Universities around the globe, aims to discuss the challenges and explore best-practices to optimize the Digital Onboarding, Customer Experience and Identity Management processes.
The rise of Experiential banking
Millennial is an experiential omnivore and constantly seeks for a better experience, where they want to make memories in everything they do even if it's just a trip to the bank.
To make banking fun, banks must gamify the onboarding experience, where they can develop a long-lasting connection with the millennial.
Frontiers in biometric banking
As we move towards a more digitally connected world, we need an effective and sustainable way to prove who we are. Due to this shift, bio metric technology especially in banking is changing the way we manage security. Securing digital banking without compromising on user experience is possible.
Essentially, with biometric authentication, banks can save time and money along with the prevention of fraud.
Banking the unbanked
Financial inclusion is a key driver in tackling poverty and boosting economic growth. Today mobile is considered to be a viable tool to enco urage financial inclusion.
An opportunity for banks to break into the unbanked market.